Lost and found

Left something behind after your stay? Tell us and we will do our best to get it back to you.

How it works

1. Sign in with the account you booked with. That is how we know which stay and which rental your item was left at.
2. Choose your stay and tell us what the item is, where you last saw it, and add a photo if you have one. You can report a lost item for 60 days after checkout.
3. The owner is told right away. If your item is found, the owner writes back to you in your booking's Messages box.

Returns and shipping

We return found items as a courtesy, and we cannot promise that every item will be found. You pay the return shipping and arrange it directly with the owner, for example by Venmo. Nothing is paid through this site.